At LearnFlow, your satisfaction is our top priority. We understand that sometimes things may not meet expectations, and we are here to help resolve any issues promptly. Please read our refund and returns policy carefully:
Digital Products Refund Policy
Due to the nature of digital products, refunds are only issued under the following conditions:
- Technical Issues:
- If the product is defective or does not function as described, you may request a refund.
- Incorrect Purchase:
- If you accidentally purchase the wrong product, contact us within 7 days of purchase for assistance.
Conditions for Refunds
- Proof of purchase (order confirmation or receipt) must be provided.
- Requests must be submitted within 7 days of purchase.
- Refunds will not be granted for:
- Change of mind after purchase.
- Products that have already been downloaded and used extensively.
How to Request a Refund
To request a refund:
- Email our support team with the subject line: “Refund Request.”
- Include the following details:
- Your name and contact information.
- Order number or proof of purchase.
- A brief description of the issue.
Our team will review your request and respond within 3–5 business days.
Product Replacement
If a digital product is found to have a technical defect, we will provide a replacement free of charge as an alternative to a refund.